FAQs

  • “DPC is an innovative healthcare model where physicians partner with their patients to provide primary care services under a flat, periodic membership fee. By moving outside of the administrative burdens of the traditional insurance-based billing system, DPC practices can provide a wide spectrum of care in a transparent, affordable manner. DPC practices are able to do this while offering patients a higher level of service, communication, and relationship, than what is often found in our dysfunctional healthcare system.

    Philosophically, the model is intended to restore the patient-physician relationship without the intrusion of insurance companies.” - DPC Alliance

    Watch this video to learn more.

  • You may keep your insurance plan and still have a membership to EPH; however, we operate outside the boundaries set by the traditional insurance-based models. With the DPC model, we can provide better care with improved access for our patients at a reduced cost.

    Additionally, EPH itself is not health insurance.

  • 1. No, an EPH membership is not meant to replace insurance, but provides an affordable means for all your primary care needs to be met. In fact, we recommend that everyone have some type of insurance (usually high deductible, low premium) or health share plan as a safety net against the unpredictable catastrophic health events. We function to take care of all your primary care needs under the cost of a monthly membership, and save insurance for needs outside of our expertise, such as that unexpected ER visit, visits to a specialist, surgery, or the dreaded cancer diagnosis.

    2. To put it bluntly, insurance companies do not care about you. They have set unrealistic boundaries and restraints on physicians that essentially incentivize shorter visit times, deferred procedures, and increased specialist referrals. They contract with hospitals and pharmaceutical companies, and by doing so they drive up the cost of medical care. DPC practices aim to remove this unnecessary middleman. We put insurance back into its proper place and out of primary care.

  • Unfortunately, until we successfully opt out of Medicare, we will not be able to enroll Medicare or Medicare Advantage patients at this time. However, if you would like to know as soon as we are able, please fill out our contact form today.

  • Your monthly membership fee allows you access to all services offered by EPH. This not only includes: unlimited and longer office visits, 24/7 access to your physician via phone/email/text, no wait times, and same-day visits, but also includes wildly discounted (sometimes free!) lab work, procedures, and medications.

    Essentially, we offer our members every expertise and skill that we have worked very hard throughout years of training to develop, under a fixed monthly cost.

    For a more detailed list of services provided, visit here.

  • Well, that’s sort of the point! DPC provides concierge-level of care, but where DPC and concierge differ is in real practice.

    Concierge practices will still bill your insurance and you will still have copays, and most of them offer limited office visits per month or per year, thereby “double dipping.” Also, most concierge practices offer additional “wellness plans” as part of the practice model, for an extra fee of course, sometimes upwards of $5,000 a year.

    In DPC, however, insurance has been thrown out of the exam room. You still get personalized health care and all the benefits of concierge medicine, but at a much more affordable monthly cost.

  • At EPH, we strive to care for all our patients’ needs within our realm of training. For most needs, we can provide urgent care and minor emergency services that will help patients avoid a long and expensive visit to an urgent care or ER facility. However, we recognize that there are many diagnoses and injuries that we are not qualified to handle and will require referrals to a specialist.

    An essential quality of a family medicine physician is being trained to act as the quarterback of your health team and to communicate with all specialists. We can absolutely refer you to any specialist should the occasion arise.